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Patient Care Survey

Your Name is optional in the patient care survey.  Please mark the box that best describes your feelings.  Skip any questions that do not apply to you.  We appreciate you taking the time to give us your input and hope that you are pleased with our service.

Name:   (optional)


1
Please indicate why you chose to visit our office (may check more than one):
  Telephone Book
  Previous experience
  Convenient location
  Referral from another physician
  Other


2
During your visit the following people were especially helpful:
  Billing Person
  Check-In / Check-Out Person
  Physician
  Nurse
  Physician's Assistant

Check-In / Check-Out

1

Were we polite when scheduling your appointment?

 

Yes

 

No



2

Are our office hours convenient?

 

Yes

 

No



3

Was the office easy to find?

 

Yes

 

No



4

Is our "front office" staff courteous?

 

Yes

 

No



5

Did we collect your insurance information/payment in a professional manner?

 

Yes

 

No


Patient Care

1

Was the nursing staff attentive and courteous?

 

Yes

 

No



2

Did we make you feel comfortable during your exam?

 

Yes

 

No



3

Were you and your family treated with respect?

 

Yes

 

No



4

Did we answer your questions in a clear manner?

 

Yes

 

No



5

Did the physician spend enough time with you?

 

Yes

 

No


General


Will you return to our office for your future health care needs?

 

Yes

 

No




Would you recommend our services without hesitation?

 

Yes

 

No


Closing


What can we do to make your next visit more pleasant?